Fix HP Printer Offline Issue Using The Following Troubleshoots
HP Printer Offline might be one of the most common issues HP users face with their
printer machines. Actually, not only HP Printer such kind of issues happens
with almost all printers. The best thing is that it’s just a temporary error
that even you can fix in a couple of minutes. If you are here because of the
same issue and looking for its solution, then you can get started with the
below-mentioned troubleshooting procedure and fix your printer right away.
Run HP Print and Scan Doctor
This step would be helpful to you if you are running Windows 10 or
8. You can download the HP Print and Scan Doctor and let it do the
troubleshooting for you. To know how to install and run the tool, use the below
steps:
1.
First of all, download the installer file from 123.hp.com
2.
Double click on the downloaded .exe file to open it.
3.
As the printing tool opens, click on Start and select your printer
from the given options.
4.
If you can’t find your printer model in the list, first turn off
your printer and turn it back again after a minute. Then select Retry to
refresh the list. If there’s some issue with the connection, follow the
on-screen prompts to fix it.
5.
Select the Fix Printing option.
We hope your HP printer is now back online and you are able to
print from it. If the issue persists, you can continue with the troubleshooting
steps until your printer is fixed.
Reset Your HP Printer
Most of the issues with printers can be fixed simply by resetting
the printer machine. That doesn’t merely mean that you should reboot your
printer but discharge all the remaining charges from it, re-establish all the
cable connections, etc.
1.
First of all, you need to turn off your HP Printer and leave it in
that state for 10-15 seconds.
2.
Next, pull out the power cord from your printer and shut down your
computer or smartphone whatever you are using to send print tasks.
3.
Plug the power cord back into your HP Printer and wait as the
printer turns on automatically. If the printer does not start on its own, then
you should start it manually.
4.
If your printer is connected wirelessly, then you need to restart
your browser first.
5.
After that take out the power cord and connect it back after 10
seconds.
6.
Once you turn on the printer, you need to wait until the network
connectivity light on your router lights up.
7.
Now, click on the wireless button on your printer to turn off the
wireless connection.
8.
After 10 seconds turn on the wireless connection once again and
wait as the printer establishes the connection.
9.
Start your computer and plug the power cord into your printer once
again.
10. Print a
test page and see if everything is alright or not. If you can print from your
printer then the HP Printer Offline issue is resolved otherwise, continue with the
next solution.
Set Your Printer As Default
To be able to print properly from your HP Printer, it should be
set as default. To fix the HP Printer is Offline issue, you must verify if your printer is set as
default on your device or not. Don’t know how to do that? No worries, we have
briefed the steps below:
·
Go to the Start menu and search for devices.
·
Select the Devices and Printers option from the search results
that show up.
·
Navigate to your Printer option and right-click on it.
·
Select the Set as a Default Printer option.
Once done with the above steps, try printing some documents from
your printer. If that works, then congratulations your HP Printer Offline issue
is fixed and your printer is back online. However, if you are still not able to
use your printer or if it is still in an offline state, feel free to contact us
at HP Printer Support. You can also chat with us online anytime
regarding your issue.
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