HP Printer Error | Step-By-Step Troubleshooting Guide
HP
printers are known for their high-quality printing, durability, and less
maintenance. If someone is going to buy printers, then HP is always on the
recommenced List.
Besides
good printing experience and easy availability of spare parts or on-time service,
HP Printers are also prone to errors. That could occur due to software issues,
problems in the printer hardware department, or sometimes due to mishandling by
the users.
Although
HP Printers are easy to troubleshoot, instead there are a few problems that
need expert help to get at par. This document will make you learn to
debug one such issue that is HP
Printer error.
Error Printing- HP Printers
The
issue can occur due to wireless network error, corrupted print jobs in a queue,
printer are in an error condition, or an outdated printer driver software.
Sometimes
users might come across an error message: Error
Printing HP: “User Intervention Required”.
At
times this might scare you because the printer seems to be connected with the
network and computer but still shows an error.
Whatever
the reason is, you need not worry because, with some simple troubleshooting
steps, you can get rid of this error and can avoid the future possibilities of
occurrence as well.
How to Fix HP Printer Error?
Following
fixes can help your resolve HP Printer Error. Try not to jump the
process, because they are the proven steps to fix printing error.
1. Reset Your Printer
At
times resetting your printer and router can help resolve the error. Before
proceeding further, remember to save files and documents.
· Firstly press the power button on your
printer and turn it “off”.
· Now you need to remove the power cable
from the printer.
· Further, you have to disconnect the cable
from your wireless router.
· After that, you can shut down your
computer.
Now, wait for 30 seconds.
· Now start reconnecting the power cable to
your wireless router.
Wait until your router is ready for connection.
· Now you need to turn “on” your
computer and let the windows be ready.
· In the end, connect the power cable to
your HP Printer and turn it “on”.
2. Run HP Print and Scan Doctor Tool
HP
Print and Scan Doctor is a free troubleshooting tool from HP, which can fix
many hardware and network related issues.
· Open the web browser of the computer.
· Type “HP Print and Scan Doctor” in
the browser and press “Enter”.
· Now you click “Download Now” on
the webpage.
· Further, you will receive the “HPPSdr.exe” file
at the download location.
· Click “Run” against the extension
file.
· Now your need to select your printer.
· Finally, you need to click “Fix
Printing” on screen.
· Now you can see whether to printer passes
or not. Follow the on-screen prompts if the screen displays an error Symbol.
3. Clear the Print Job Stuck in Queue
Sometimes
while printing, the print jobs are sent to the files in windows, which gets
corrupted before printing hence causing an error. Follow the below process to
clear the queue.
· At first, you need to search for “View
Local Services”. Now open the search result.
· Now the services window will open,
right-click “Print Spooler” in the List and choose “Stop”.
· Now close the window and open the C drive
and select “Windows”.
· Further, you need to open the folder “System
32”.
· Now you have to open the “Spool”
folder and double click and open the “Printers” file and delete all the
data stored inside.
· Now you can try to print a test job,
verify if the error printing HP is solved or not!
4. Create Manual IP Address Connection
If
the above steps do not work, then you need to create a manual network
connection. Before proceeding, you need to ensure your printer-network
connection.
· Firstly on your printer control panel,
click “Network Setting” or “Network Setup Menu”.
· Now select to print the “Network
Configuration Report”. The exact process may vary as per your printer
model. Refer to the main HP Website for more information.
· Further, you need to verify the network
status section; if it is connected, then move forward. And if it says not
connected, then you need to connect it to the network first.
· Now you type the URL written against “Embedded
Web Server (EWS)” on your browser. You can find the EWS on the “network
configuration report”.
· After that, click “Network tab” and
then click “Suggest Manual IP Address” or you can also fill the details
“IP Address”, Subnet Mask” and “Default Gateway”
taking the reference from network test report.
· Finally, click “Apply”.
Conclusion
HP
Printer error can be fixed
easily with these troubleshooting methods. As an early diagnosis, you need to
check if your printer is connected to a network connection or not; if there is
a problem in connection, then you need to revive the network through network
wizard.
The
next step is to reset your printer and router, which generally resolves error
printing issues, else you can run the free tool HP Print and Scan Doctor.
At times clearing the stuck print, jobs queue can help you delete the corrupted
files.
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