How to Resolve “HP Printer in Error State”?
While
printing any document you might face a notification HP
Printer in Error State, you need not get frustrated or
demotivated with this in error message because it can be resolved in no time
following few easy steps.
There
are various reasons behind this error the major one could be you are trying to
print when your printer is turned off or improper connection between your
Windows or Mac with HP
Printer. Although the new HP printers are smart enough to notify about jam
paper or empty in cartridges through HP smart app sometimes these are also the
reasons behind printer in error state message.
Whether
you are using Windows or macOS, still the problem can occur in front of you,
nevertheless, we are going to troubleshoot HP printer in error state in both Windows 10 and macOS.
Why my PC displays Printer in Error State
Message?
The
following could be the reasons:
· You might have upgraded your Windows operating
system to Windows 10.
· There could be a jammed paper or any
foreign object of setting your printer to print
· You might have forgotten to turn on your
printer and still trying to Print or improper printer connection.
· You could have a corrupted printer driver
or an empty ink cartridge in the printer.
Above
we have listed down the possible
reasons behind this error message and in following
blog post you will find the remedies to resolve
the issue.
(Windows) How to fix HP Printer in Error
State?
This
is one of the most common problems whenever you upgrade your operating system
to Windows 10. Users sometimes jump on to upgrade the printer driver but at
first, you need to work upon some basic troubleshooting tips, as we have
described below.
1. Check connections
The
first and foremost step is to check the connections between your printer and
your computer and to ensure this you need to first unplug the wires between
both and then re-plug them again. For wireless printers turn off the router and
then turn it on and reconnect with the printer and computer. Not run a test
print job.
2. Restart devices
Secondly,
you need to turn off both your printer and computer with proper process and
turn them on again after 5 minutes. Sometimes this basic step resolves
the HP Printer in Error State problem and no need to
troubleshoot further.
3. Ensure Printer is loaded with paper
Check Papers in the printing tray of your printer. Also,
turn off your printer with the help of power button
on Control Panel or at the backside of the printer and
reload the papers and turn on the printer after checking all the connections.
4. Run Printer Troubleshooter and Update
Driver
If
any of the above methods don’t work
then is the need for printer troubleshooter. With the help of this
inbuilt tool, you will be able to sort out the issue. Before proceeding that your printer is
connected perfectly with your computer in case of wireless printer check
network status of your printer.
· Click the “Start” button.
· Now from the list select “Device
Manager”.
· Further click “Printer” and from
the expanded list right-click on your “Printer Name”.
· Now click “Update Driver” option.
5. Switch Offline Status to Online
If
your status is offline then also sometimes the message HP Printer in
Error State displays in the notification bar. To resolve this follow
the below procedure.
a) On your computer search and click “Control
Panel”.
b) Here you will find a tab “Devices
and Printers”.
c) Now click on the name of your printer and
check the status if it shows “Ready”, that means your printer is online.
d) And if the status of the printer shows
offline then right-click on it and select “Use Printer Online”. Now you
can use your printer.
6. Reinstall the Printer Driver
If
nothing works then the final stage is
to uninstall and reinstall the printer driver.
a) Again go to the “Control Panel”.
b) Under Devices and Printers tab, right-click the name of your printer and select “Remove Device”.
c) Soon after the process gets completed
restart your computer.
d) After some time your computer will
automatically detect your printer or else disconnect or reconnect again the printer.
(Mac OS) How to fix HP Printer in Error
State?
If
you’re using Mac operating system then also you can face this error message.
The reasons could be the connectivity issue between printer and Mac device. If
you’re not able to see your printer in your device or if you’re getting
messages regarding software for printing is not available then there
is a need to address this issue.
AirPrint Error with Mac
To
solve this issue follow the steps given below.
a) Ensure that your printer and your Mac
computer are as nearest as possible.
b) Restart your Wi-Fi connection and Mac
device.
c) Next step would want you to upgrade your
Wi-Fi and your printer.
d) Download your Mac with the latest update
and then restart the device.
e) After disconnecting the printer from Mac,
now restart your printer as well.
f) Now on your Mac device click “Apple
menu”.
g) Thereafter go to the “System
Preferences”. And then click “Printer and Scanners”.
h) Check out by selecting your “Printer”
name from the list if unable to find then click “Add Printer”.
If
the printer
in error state still persists then no need to scratch your head,
just contact the HP Support.
Conclusion
The
troubleshooting steps for the Windows and Mac operating system are different.
Although this is not a major error problem but many times due to improper
connection between printer and your computer or internet connection issues (wired or wireless) may propel the problem
a lot.
But
now there is no need to think and getting furious about HP printer in error state notification
message, you just need to go through this troubleshooting guide and erase this
problem forever. And if you still found any issue then HP technical experts are
there to sort out the issue.
Ref
blog= https://printercareforusa.wordpress.com/2020/06/12/how-to-resolve-hp-printer-in-error-state/
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